Wednesday, January 31, 2007

Account Development Manager - Leading New Media Agency - UK

DESCRIPTION
The Account Manager assists in developing and managing existing accounts to increase revenue and retain accounts.
They are responsible for both maximising the value of each account and servicing the day to day needs of clients.
This includes: generating interest in our services, seeking and responding to briefs (written and verbal), creating proposals and estimates and generally ensuring satisfaction with our service.

This role requires the ability to manage and prioritise multiple clients, leads and requests

KEY RESPONSIBILITIES
* Build strong, positive long-term client relationships by understanding their current and future business issues, markets, competition, audiences in order to propose strategic and tactical solutions;
* Actively identify revenue opportunities from accounts to answer clients' stated and underlying business needs;
* Be a key point of contact for your clients, setting up and attending meetings and presenting development and project approaches;
* Clarify client briefs to understand requirements, deliverables, end goals and risks. Communicate these effectively to internal pre-sales teams;
* Working with the internal pre-sales teams, scope and write appropriate, innovative and compelling proposals and task orders;
* Assist the Director of Client Services and the Director of Operations in planning and ensuring adequate internal and 3rd party pre-sales resource;
* Assist the Director of Client Services and individual Project Managers in ensuring clients' projects are scheduled effectively;
* Develop results-orientated case studies and press releases for each completed project to share success internally, with clients and the press;
* Identify and share client feedback, account knowledge and internal learning at internal project and post-delivery assessments;

SKILLS
* Ability to spot, develop and close new business opportunities within existing client accounts;
* Good grasp of core digital/web technology and strategy;
* Good organisational skills under pressure, with meticulous attention to detail;
* Confident oral and written communicator with people at all levels of business;
* Excellent negotiation, influencing and problem solving skills;
* Presence and professionalism to inspire confidence and credibility;
* Demonstrable commercial awareness;
* Ability to use Microsoft Project, Excel and Word, plus sales reporting and analysis tools;

EXPERIENCE
* Experience working in an web agency environment;
* Strong, provable track record of growing key client accounts and managing client relationships;
* Knowledge of any of the following sectors: ecommerce, travel, finance;
* Degree-educated, or the equivalent experience learnt on the job


LOCATION
London

SALARY
c £38-40K OTETO

APPLY
Please forward a copy of your updated CV to ameetf@dome-recruit.co.uk and contact Ameet Foord on +44(0)2920 647 550.

Dome Recruitment Limited
Tel: +44 (0) 208 780 2244
Fax: +44 (0) 208 780 5533

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